Jan Allen Lim
Passionate about ensuring operational excellence and client satisfaction in the dynamic BPO landscape. With years of experience as... | Angono, Calabarzon, Philippines
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Jan Allen Lim’s Emails ja****@pa****.com
Jan Allen Lim’s Phone Numbers No phone number available.
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Jan Allen Lim’s Location Angono, Calabarzon, Philippines
Jan Allen Lim’s Expertise Passionate about ensuring operational excellence and client satisfaction in the dynamic BPO landscape. With years of experience as a Quality Analyst, I specialize in implementing and maintaining quality assurance processes to drive continuous improvement and enhance service delivery. My expertise includes: Conducting comprehensive quality assessments to identify areas for improvement and ensure adherence to company standards. Developing and implementing workflows to enhance agent performance and optimize customer interactions. Collaborating closely with cross-functional teams to analyze data, identify trends, and implement proactive measures to mitigate risks and drive efficiency. Utilizing advanced analytics and quality management tools to drive insights and streamline processes. Demonstrating a strong commitment to delivering exceptional service while maintaining compliance with regulatory requirements. I thrive in fast-paced environments where I can leverage my analytical skills and attention to detail to drive tangible results. Let's connect to explore opportunities for collaboration and mutual growth in the industry.
Jan Allen Lim’s Current Industry Partnerhero
Jan
Allen Lim’s Prior Industry
Ibex
|
Concentrix
|
Iqor
|
Partnerhero
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Work Experience
Partnerhero
Quality Assurance Specialist
Tue Mar 01 2022 00:00:00 GMT+0000 (Coordinated Universal Time) — Wed May 01 2024 00:00:00 GMT+0000 (Coordinated Universal Time)
Iqor
Account Specialist
Tue Jun 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Fri Oct 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Concentrix
Customer Service with Sales
Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time) — Sat May 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)
Ibex
Quality Analyst
Wed May 01 2019 00:00:00 GMT+0000 (Coordinated Universal Time) — Mon Mar 01 2021 00:00:00 GMT+0000 (Coordinated Universal Time)Skills
Languages
Jan Allen Lim Email Addresses
FAQ About Jan Allen Lim
-
Jan Allen Lim is located at
Angono, Calabarzon, Philippines -
Jan Allen Lim is a
Passionate about ensuring operational excellence and client satisfaction in the dynamic BPO landscape. With years of experience as a Quality Analyst, I specialize in implementing and maintaining quality assurance processes to drive continuous improvement and enhance service delivery. My expertise includes: Conducting comprehensive quality assessments to identify areas for improvement and ensure adherence to company standards. Developing and implementing workflows to enhance agent performance and optimize customer interactions. Collaborating closely with cross-functional teams to analyze data, identify trends, and implement proactive measures to mitigate risks and drive efficiency. Utilizing advanced analytics and quality management tools to drive insights and streamline processes. Demonstrating a strong commitment to delivering exceptional service while maintaining compliance with regulatory requirements. I thrive in fast-paced environments where I can leverage my analytical skills and attention to detail to drive tangible results. Let's connect to explore opportunities for collaboration and mutual growth in the industry. Partnerhero -
Jan Allen Lim currently works in the
Partnerhero -
Jan Allen Lim specializes in
Passionate about ensuring operational excellence and client satisfaction in the dynamic BPO landscape. With years of experience as a Quality Analyst, I specialize in implementing and maintaining quality assurance processes to drive continuous improvement and enhance service delivery. My expertise includes: Conducting comprehensive quality assessments to identify areas for improvement and ensure adherence to company standards. Developing and implementing workflows to enhance agent performance and optimize customer interactions. Collaborating closely with cross-functional teams to analyze data, identify trends, and implement proactive measures to mitigate risks and drive efficiency. Utilizing advanced analytics and quality management tools to drive insights and streamline processes. Demonstrating a strong commitment to delivering exceptional service while maintaining compliance with regulatory requirements. I thrive in fast-paced environments where I can leverage my analytical skills and attention to detail to drive tangible results. Let's connect to explore opportunities for collaboration and mutual growth in the industry. -
Jan Allen Lim speaks the following languages:
No languages available. -
Jan Allen Lim has prior experience in the following industries:
Partnerhero , Iqor , Concentrix , Ibex -
Jan Allen Lim has the following professional experience:
Partnerhero , Iqor , Concentrix , Ibex . -
You can view Jan Allen Lim’s
LinkedIn profile at LinkedIn URL. -
Jan Allen Lim’s work email addresses are
[email protected] . -
Jan Allen Lim works at
Partnerhero
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